So in Other News......, I HATE ROGERS!

If there is one company that gets my blood boiling, it has to be Rogers Co.! By stating this of course I forgo all my options to ever work there! Not that I would want to anyway! I'm a simple person, I don't expect much from my wireless service provider just that my bills are accurate and my services uninterrupted. Yet, since 2002 when I first got a cell phone I haven't gone an entire year without having to deal with their infamous customer sevice reps. Oh, the very thought of dialing that number stirs my blood. I hate Rogers for many very important and sufficient reasons. But here is three to be specific. (I am sure thousands will agree if they only find their way to my blog).

1. I hate their service. And I hate the people that give me that service. I mean, I don't hate them personally but as Rogers' employees I most definitely do. They are the worst in customer service. I hate them even more than I hate the staff at the Transportation Ministry!!! Rogers just doesn't give a shit about their customers. All they want to do is tell you "this is the way it is, this is the way it's going to be, if you don't like it, go *&^% yourself". One thing I see everyday is Rogers bending over for potential new customers with offers of better prices and plans, while blatantly screwing over their existing customers (ME) over and over and OVER again!

2. They always kick around the little people. By little people I mean those of us that don't have any money, and by our nature, are timid to create a scene on the phone. I have always heard of hearsay stories of this and that person getting this and that by complaining and bitching, BUT NEVER ME! NEVER! Never have I ever gotten what I wanted or anything free or discounted from Rogers! Once I tried telling the guy on the phone that I'd cancel my contract if he didn't reduce my bill to it's actual amount (not the overbilling they calculated), and he simply said "Go Ahead, but just remember MA'AM (as if!!!) that your contract is in force for the next 2 years so you will be required to pay the cancellation fees." Was that a threat? I wish I had more pride, and frankly more money to have said "Yeah, ^%$* I will cancel." But all I said was, "Fine, whatever, I'll pay the bill next week". At least I said "whatever" right? That was kinda rude of me don't you think?

3. 'Cause they screwed me over more than I appreciate. Just one is too many in fact. But let's see, there was that time when they "mistakenly" switched over the service plan I had originally picked to a more costlier one  due to a computer glitch. Worst part, they wouldn't allow me to switch over to my cheaper plan cause that was a special only offered during Christmas time. How did they try to make me feel better? They gave me a month of unlimited calling. Nice? No WAY. I had incoming free. And thanks to their costlier plan, now I had 500 day time minutes. So there is no freaking way I would go over that. I didn't even have a boyfriend then, damn it!!! Then there was the time they billed me $370 because they didn't realize I had unlimited incoming. After many transferrings, and waitings, and repeating my story to 5 different agents they reduced my bill to $80. If you ask me, that was still too high. But the little person I am, I said "fine, whatever". Oh how about the time I got this pathetic Tamil guy who was a Rogers representative to cancel my contract because he said he can and would even give me a brand new cell phone for free, only to realize 6 months later I am still on contract. And not just any contract, but a flippin' NEW CONTRACT, ANOTHER 3 YEARS OF ROGERS! What the heck, I still got a new phone right? WRONG. I didn't get the new phone for free! I was ENTITLED to a free phone since I was eligible for a hardware upgrade simply by renewing my contract. Conveniently the Rogers rep forgot to mention this to me. I would have never agreed to renew had I known this. I wanted off Roger's grip for so long now.
 
There you have it. Three out of a thousand reasons why I hate Ro-gerk-ers. Bunch of snobs, who only care about money money and more money.  I am waiting for the day to be released from their chains of slavery. One more year to go...YUPEE! And in keeping with similar news...here is a funny website IHATEROGERS.CA!